‘Committed to taking full cognisance’: IndiGo board responds to DGCA action

Key Highlights

• The airline also noted that a detailed internal assessment has been underway since the disruption.
• The review is focused on evaluating the strength and resilience of IndiGo’s internal processes to ensure the carrier emerges stronger following the incident, which came despite its otherwise clean record of more than 19 years of operations.
• The Directorate General of Civil Aviation (DGCA) has imposed penalties amounting to ₹22.20 crore on IndiGo Airlines following widespread flight disruptions in early December 2025 that affected more than three lakh passengers across the country.
• The action follows a comprehensive inquiry ordered by the Ministry of Civil Aviation (MoCA) after IndiGo cancelled 2,507 flights and delayed 1,852 others between December 3 and 5, 2025.
• A four-member committee constituted by the DGCA examined the airline's operational planning, crew rostering, management oversight and software systems.