Naude underlined that fan feedback has been central to SA20’s growth, revealing that post-season surveys showed a strong preference for consistency rather than change. The numbers reflected that trust, with over 90 per cent of fans rating the in-stadium experience as excellent and expressing a clear intent to return and recommend the league to others. That consistency, she explained, has helped SA20 build a repeatable match-day experience—one that fans now look forward to every January and feel confident introducing to first-time or non-cricket audiences.
