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IndiGo chaos in numbers: 5.86 lakh bookings cancelled, refunds touch ₹569.65 crore; baggage backlog at 4,500

IndiGo processed a high volume of cancellations, issuing refunds for over 5.8 lakh bookings between December 1 and 7. The total cost of these refunds was ₹569.6 crore. Overall, the airline processed 9.5 lakh refunds totalling ₹827 crore between 21 November and 7 December.

IndiGo chaos in numbers: 5.86 lakh bookings cancelled, refunds touch  ₹569.65 crore; baggage backlog at 4,500

Credit: Livemint

Key Highlights

  • So far, about 4,500 bags have been returned to passengers out of a total of 9,000.
  • IndiGo expects to deliver the remaining baggage within the next 36 hours.
  • IndiGo plans to operate 1,802 flights on Monday, 8 December, covering 137 of its 138 destinations, with around 500 cancellations, according to a statement by the Ministry of Civil Aviation, as quoted by ANI.
  • The disruptions appear to be easing, with the number of operating flights increasing from the previous day, when the airline had aimed to run 1,650 flights.
  • The airline continues to work towards stabilising its network amid the ongoing mass cancellations and delays in flight operations, which have left thousands of passengers stranded across various airports for the seventh straight day.
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Sources

  1. IndiGo chaos in numbers: 5.86 lakh bookings cancelled, refunds touch ₹569.65 crore; baggage backlog at 4,500

This quick summary is automatically generated using AI based on reports from multiple news sources. The content has not been reviewed or verified by humans. For complete details, accuracy, and context, please refer to the original published articles.

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