Key Highlights
- The rating affirmation follows Five9’s appointment of a new CEO, which the firm views as largely positive for scaling and AI product momentum.
- On Wednesday, December 17, Five9 announced the appointment of Amit Mathradas as the company’s next CEO, succeeding long-time CEO Mike Burkland.
- Mathradas will assume duties as CEO effective February 2, 2026.
- Five9 didn’t provide any updated financial guidance along with this announcement, citing the recency of its earnings report.
- However, the firm noted that it plans on hosting an investor day in 2026 that will provide details on the company’s strategy and long-term financial outlook.