IndiGo Airlines is facing a major operational crisis, resulting in over 1,000 flight cancellations and significant passenger disruptions across India. The chaos has been attributed to pilot roster mismanagement following new Flight Duty Time Limitation (FDTL) rules, prompting the Ministry of Civil Aviation to initiate a high-level inquiry. While IndiGo's CEO has indicated a plan for returning to normal operations by mid-December, reports suggest that affected passengers are struggling to receive promised refunds and accommodations.