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Swiggy vs Zomato: Deepinder Goyal explains why his company fell behind, ‘When your own friends…’

Zomato founder Deepinder Goyal in a recent podcast with Raj Shamani opened up about why competitor delivery platform Swiggy went ahead of his company and how he stepped up to negate the losses. Founded in 2014, Swiggy quickly became a household name when it disrupted India's delivery market by providing food deliveries from hundreds of restaurants under one umbrella, thereby abolishing the need of the customer to pick up their own food or call up the restaurant every time if they wanted a food delivery. On the other hand, Zomato, which had been around since 2008 as a restaurant discovering platform, began to lose its edge as delivery became the new ‘cool’ thing to do, especially with the discounts Swiggy used to provide during its initial days.

Swiggy vs Zomato: Deepinder Goyal explains why his company fell behind, ‘When your own friends…’

Credit: Livemint

Key Highlights

  • When asked about what Swiggy did right that Zomato could not do, Deepinder Goyal answered, “I think food (it was) delivery logistics.
  • They actually started it.
  • For a couple of years, I was resisting it thinking that this model can never make money.” Justifying the reason behind his thinking, the Zomato founder said that he thought that Swiggy's “economics were very off”.
  • “It was very hard to justify back then that this would make money.
  • I'm sure even Swiggy founder didn't know whether it would make money.
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Sources

  1. Swiggy vs Zomato: Deepinder Goyal explains why his company fell behind, ‘When your own friends…’

This quick summary is automatically generated using AI based on reports from multiple news sources. The content has not been reviewed or verified by humans. For complete details, accuracy, and context, please refer to the original published articles.

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