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Tata Communications acquires 51% stake in US-based AI platform Commotion Inc in ₹227 crore deal

Tata Communications, in its regulatory filing today, December 02, announced that it had acquired a 51% stake in Commotion, a leading AI-native Enterprise SaaS Platform company with operations in the US and India, to accelerate AI integration across Tata Communications’ Digital Fabric offerings, particularly within its Customer Interaction Suite. The deal, executed through its wholly owned subsidiary Tata Communications (Netherlands) B. V., was completed on December 1. The acquisition, valued at approximately ₹227 crore, includes both the purchase of shares from existing investors and a fresh capital infusion into the company.

Tata Communications acquires 51% stake in US-based AI platform Commotion Inc in  ₹227 crore deal

Credit: Livemint

Key Highlights

  • The company expects the acquisition will strengthen its Customer Interaction Suite portfolio by integrating agentic AI and orchestration capabilities, enabling Tata Communications to deliver more intelligent, automated, and personalized solutions for customer segments.
  • Commotion, Inc.
  • enables enterprises to deliver personalized, real-time customer experiences through its proprietary AI solutions.
  • The platform provides advanced capabilities in Voice AI, Omnichannel CX Automation, and Autonomous Digital Agents, helping businesses automate complex processes, deliver personalized engagement at scale, and drive continuous innovation across customer-facing and internal functions.
  • Commotion Inc.
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Sources

  1. Tata Communications acquires 51% stake in US-based AI platform Commotion Inc in ₹227 crore deal

This quick summary is automatically generated using AI based on reports from multiple news sources. The content has not been reviewed or verified by humans. For complete details, accuracy, and context, please refer to the original published articles.

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