Key Highlights
- By Andrew Grush•11 minutes ago•0•Joe Maring / Android AuthorityTL;DR Verizon retroactively applied a new 60-day paid service requirement to a phone that was purchased under older FCC-mandated unlocking rules.
- A Kansas customer sued after Verizon refused to unlock the device, and the court ruled the policy change violated state consumer protection law.
- Verizon was ordered to refund the phone and service costs, raising concerns that it is ignoring current unlocking rules while its FCC appeal is still pending.
- For years now, Verizon has had the burden of being the only carrier that is required to unlock all fully paid-off devices within 60 days of purchase as a result of an earlier agreement with the FCC.
- While Verizon has since appealed to the FCC to remove this limitation, it is still obligated to follow it until the measure is ruled on.
