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Share FacebookTwitterWhatsAppPinterestLinkedinCopy URLTelegramEmailTumblrReddItPrintKoo DAVOS, Jan 20 : As AI expands into various aspects of life, top food delivery firm Swiggy’s Food Marketplace CEO Rohit Kapoor has said it is providing democratized intelligence to all stakeholders, ranging from its top management to delivery partners to restaurants. Speaking to PTI here on the sidelines of the World Economic Forum Annual Meeting, Kapoor said they are using Gen AI across their businesses and that it is already quite evolved. “For example, somebody calls customer service, and I have the ability through Gen AI to understand the quality of that discussion, and I can do something about it immediately.
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