Macy’s makes unexpected closures as customers cut back Patricia Battle Sat, January 24, 2026 at 11:03 PM GMT+5:30 5 min read M Macy’s, which has been operating for over 165 years with a retail footprint of more than 450 stores in the U. S., has been struggling to win over customers amid economic uncertainty over the past few years, despite recent efforts to reverse this concerning trend. Macy’s, which also owns Bloomingdale's and Bluemercury, revealed in its most recent earnings report that its net sales dropped 0.6% year over year in the third quarter of 2025, which was amid the holiday season. Specifically, net sales at namesake Macy’s stores decreased by 2.3%.